FAQ

Why should we buy from fordentist?

fordentist  is the one of the best dental equipment suppliers and has a wide range of dental equipments and products. Being a top branded and best quality dental supplier, we never had a compromise in customer satisfaction and we make sure that our customers do not feel any hassle or difficulty when buying products from fordentist. Here are some of the amazing facts about fordentist:

  1. Complete range of products available for dental needs.

  2. Genuine products sourced directly from manufacturers.

  3. Same day shipping for orders placed before 1 pm.

  4. Our partnership with manufacturers will helps us give maximum benefits to our customers.

  5. Well qualified dentists lead our purchase and customer services.

  6. Our training webinars and videos cover latest technologies, product and procedures.

  7. Shipping free for orders above Rs. 1500/-

 

SHOPPING

Is it necessary to have an account to shop on fordentist?

Yes, it’s necessary to log into your fordentist account to shop dental products and equipments. Shopping as logged-in user fast and convenient and provides extra security and you will be notified whenever offers are available. 

 

How do I place an order?

Just in few minutes, you can place your order at fordentist. ADD TO CART the products you would like to order and for grouped products you’ll find ADD TO CART once you scroll down. Go to MY CART to delete any unneeded products and to make sure about the products you want to order. Go to check out and add shipping address, then select Cash – on – delivery or pay using RTGS or pay using credit/debit/Net banking. You can place the order only after selecting the any one of the above modes of payment. 

 

What is a grouped product?

If products with different specifications are grouped with a single product name, then that is a grouped product. For those kinds of products, you’ll find ADD TO CART once you scroll down. 

 

DELIVERY

Does fordentist deliver products outside India?

No, fordentist does not deliver products outside India currently.

 

Will I get compensation, if the goods are damaged in transit?

In case of any damage during shipping, the customer should report on the same day of delivery. In such case, the product will be exchanged with the same good conditioned product. Please read Orders and Returns policy to know more.

In what cases does Money-back guarantee is applied?

If the customer has ordered a product which is not in stock and paid online seeing the product in stock, then Money-back s guaranteed. Money will be refunded to your account in 1-2 busniness.


For any other queries, mail us at support@fordentist.in